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We are sorry that you've decided to cancel your services with us. If there's anything we can do to change your mind, please let us know.

Note:
This form is the only way to cancel your services with us. No calls or emails to any department will preserve any cancellation deadlines according to our AUP.

To cancel your hosting package you must notify us at least 7 days before the next billing period.

No refund can be issued unless you are cancelling your account within our 30-day day money-back guarantee period according to our AUP. If this cancellation is within this time, allow 1-2 weeks for your refund to be processed. Please note late fees or reconnection fees may be assesed before cancellation is completed according to our AUP.

Setup fees, account add-on services, domain registration and any cancellation charges are always non-refundable.


*Required
   
*Your Full Name:
*Your Email Address:
Must be the email registered in our system
*Your Domain Name:
*Your User Name:
*Your Password:
*Reason For Cancelling Services:
*Where are you moving your web site to?
*Have you used our technical service?
Yes No
*If so, how satisfactory was it?:
Any additional comments here:
You'll automatically receive a ticket number once you submit your information. If you do not, then you must use the email registered in our system. Cancellation is only considered valid with a logged ticket number.
 

 

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