| We
at Server Yard demonstrate
our commitment to our
customers' privacy by
providing this statement.
We will do everything
in our power to ensure
your right to privacy
in order to develop
long lasting relationships
with our customers that
are built on trust.
When
you sign up to use our
services, we collect
personally identifiable
information about you.
In order for you to
be comfortable using
our services, we feel
you should fully understand
what information we
gather and how we use
it.
What
Information Do We Collect?
When
you register for a Server
Yard account, we collect
your contact information,
such as your name, email,
address, fax and phone
number.
When
you use Server Yard's
service, our system
records information
about your session,
such as the dates and
times, IP address information.
We also track requests
you make for information
on Server Yard's products
and services, and responses
you provide to our surveys.
When
you make a payment for
services at Server Yard,
we may keep a record
of your payment information
(such as credit card
information) securely
for recurring payments.
In most cases, we use
trusted third party
payment services for
your protection, WorldPay and PayPal, in which case Server Yard only keeps
a record of your payment
history (including payment
confirmation IDs) without
credit card numbers.
We also
keep communications
you have with Server
Yard's support team
via our Help Desk.
Use
of Cookies:
Server
Yard understands that
many customers are concerned
about cookies. We use
cookies to help us improve
our web site and web
hosting services, and,
most importantly, provide
our existing customers
with better personalized
services and increased
convenience.
What
Do We Do With This Information?
We use
this information to
provide you with the
best online experience
possible. As you might
expect, we use your
contact information
to contact you concerning
your web hosting account
and our company when
necessary. We use information
on your online sessions
to allocate system resources
and to ensure compliance
with our AUP. Information
on your communications
with our support team
is used to address the
issues raised by your
communications.
In addition,
Server Yard may from
time to time send out
mailings regarding the
operation of its services
that it believes may
be of interest to you.
We do
not:
- Sell or share
your information.
- Violate your copyrights
and intellectual
property. Your web
site is your own
property.
- Tell others that
you are hosted by
us, unless you give
us permission to
do so or provide
a testimonial for
posting on our web
site.
- Browse your web
space, unless we
believe there is
a threat to our
servers, our quality
of service, our
data security, others'
sites and information,
or violation of
our AUP.
In special circumstances,
we may share or disclose
your information:
- When we receive
legal process such
as a court order
- When reasonably
necessary to protect
the company's rights
or property
- In emergencies
where someone's
safety is at risk
- In business re-organization,
such as mergers
and acquisition
However,
it is important to be
aware that any information
you disclose in a public
space such as chat rooms,
bulletin boards, or
domain registration
information is freely
available to anyone
else visiting that space.
How
Can I Correct or Update
my Information?
You can
update your information
from your Customer/Billing
Account Manager
at any time. If you
are an active affiliate,
you may also update
your information from
your affiliate
area.
What
if I Leave Server Yard?
After
you cancel your account
and leave Server Yard,
we will normally delete
your personally identifiable
account information
twelve months after
cancellation, unless
we are under legal obligation
to retain it. We may
also retain it longer
in the event of any
billing or accounting
irregularities, as long
as is necessary to resolve
the matter. |
